Return & Exchange Policy

At DB Scents, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, we’re here to help.

• Our return and exchange period is 14 days from the date your order is delivered.

• To be eligible for a return or exchange, the product must be in its original condition, with at least 90% of the content remaining, and in its original packaging.

• Refunds and exchanges are processed within 3 to 5 business days after we receive and inspect the returned product.

• Delivery charges from the original order are non-refundable.

• Customers are responsible for the delivery cost when sending a product back for exchange (except in cases of our error).

• If your order arrives damaged, leaking, or incorrect, DB Scents will cover all return or exchange shipping costs.

For return or exchange requests, please contact our customer service team with your order number and reason for return.